Help

Customer support

Reach hosts on WhatsApp or Telegram, chat in the app, or email us — links stay in sync with admin settings.

Host channels

In-app support chat

Message Jackpot Jungle support from inside the messenger after you sign in.

Open messenger

Email support

Send details to our team at support@playjackpotjungle.com.

Email support

FAQ

Quick answers about accounts, chat, calls, wallet, VIP, and security.

View FAQ

Troubleshooting

Push notifications

Allow notifications for Jackpot Jungle in your device settings. On Android, avoid aggressive battery restrictions for the app.

Google sign-in

Download the latest version from the Play Store or App Store, or sign in with email OTP on the web.

Wallet or deposit delays

Deposits can take a short time to confirm on-chain. Check your wallet history in the app; contact support if a credit is still missing.

Safety tips

  • Never share your password, OTP codes, or recovery details with anyone.
  • Jackpot Jungle staff will never ask for your full credentials in chat.
  • Confirm you are on playjackpotjungle.com before signing in on the web.
  • Enable account security options available in your profile settings.